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Support



IT Support Services


On Demand Remote IT Support

We provide around-the-clock monitoring, maintenance and helpdesk support to keep your systems performing at their best.

Data Backup & Disaster Recovery

We implement secure, automated backup systems with rapid data restoration capabilities.

Cybersecurity Solutions

We offer advanced cybersecurity solutions including firewalls, endpoint protection, email filtering and security audits.

Cloud Services & Migration

We’ll tailor a cloud environment that boosts productivity, supports remote work, and grows with your business.

IT Consultancy & Strategy

Whether it’s planning for growth or navigating digital transformation, we’ll guide you every step of the way with insight-driven recommendations.

Remote & Onsite IT Support

 Enjoy fast, friendly service from real technicians who speak your language and solve your issues without the jargon.

Partnerships and Certifications

Odoo and Website Support Services


Odoo Support

First line support for your Odoo application requirements, provided by one of our Odoo certified specialists.

Website Support

Website maintenance, changes or something more in depth? We have a wealth of knowledge within our team to meet your requirements.

IT Support Performance Metrics

Analysing the numbers behind our success:
an in-depth look at the key metrics driving our company's achievements


*Data shown for 12 months Jan - Dec 2024*

3,400+
Remote support sessions managed

87%
Resolution of incidents within 1 working hour

750+
Devices under support

Service questions answered



The support desk is manned Monday to Friday from 8am to 17:00. Support for contracted out of hours clients is available up to 24/7.

You can reach our support team either by emailing support@theoperationshub.co.uk, calling +44 1244 952472 or using LiveChat on the Support page of the website


If you are experiencing a major systems outage such as a cyber attack, network failure, disaster or any other business critical incident please call +44 1244 952472 and leave a message for the engineering on call (if outside of business hours).

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