Partnerships and Certifications
IT Support Services
Essential tools for your success.
On Demand Remote IT Support
Instant access to our support team as and when required
24/7 Network Monitoring and Support
Monitoring and alerting for critical network operations
Managed Antivirus Protection
Provision of enterprise antivirus protection for all PC endpoints
Portable Device Support
Remote support for smartphones and tablets
Cloud Backup
Provision of a cloud backup solution to fit with the infrastructure in use within the business.
IT Security and Compliance
Cyber essentials certification, supplier information security surveys, internal policies and procedures
Website Support
Content management, malware protection and remediation
IT Support Performance Metrics
Analysing the numbers behind our success:
an in-depth look at the key metrics driving our company's achievements
*Data shown for 12 months Jan - Dec 2024*
3,400+
Remote support sessions managed
87%
Resolution of incidents within 1 working hour
750+
Devices under support
Service questions answered
The support desk is manned Monday to Friday from 8am to 17:00. Support for contracted out of hours clients is available up to 24/7.
You can reach our support team either by emailing support@theoperationshub.co.uk, calling
If you are experiencing a major systems outage such as a cyber attack, network failure, disaster or any other business critical incident please call
