Infrastructure
Networking
On Demand Remote IT Support
Instant access to our support team as and when required
24/7 Network Monitoring and Support
Monitoring and alerting for critical network operations
Managed Antivirus Protection
Provision of enterprise antivirus protection for all PC endpoints
Portable Device Support
Remote support for smartphones and tablets
Cloud Backup
Provision of a cloud backup solution to fit with the infrastructure in use within the business.
IT Security and Compliance
Cyber essentials certification, supplier information security surveys, internal policies and procedures
Website Support
Content management, malware protection and remediation
Hardware
Supplying the Right Tech for Your Business Needs
We take the guesswork out of buying IT equipment. We’ll help you choose the right devices for your team, ensuring compatibility, performance and value.
Getting You Set Up, Stress-Free
Once you’ve got the right hardware, we’ll take care of everything else. Our experts handle full installation and configuration, whether it’s a single workstation or an entire office setup.
Keeping Your Equipment in Top Condition
We carry out regular health checks, replace faulty components, and troubleshoot issues fast to extend the life of your devices and keep your business running without interruption.
Partnerships and Certifications
Security
Your business’s physical security is just as important as its digital safety. We provide end-to-end security services, from planning and installation to ongoing maintenance and support.
With smart features like motion detection, real-time alerts and cloud storage, you’ll have complete peace of mind 24/7.
IT Support Performance Metrics
Analysing the numbers behind our success:
an in-depth look at the key metrics driving our company's achievements
*Data shown for 12 months Jan - Dec 2024*
3,400+
Remote support sessions managed
87%
Resolution of incidents within 1 working hour
750+
Devices under support
Service questions answered
The support desk is manned Monday to Friday from 8am to 17:00. Support for contracted out of hours clients is available up to 24/7.
You can reach our support team either by emailing support@theoperationshub.co.uk, calling
If you are experiencing a major systems outage such as a cyber attack, network failure, disaster or any other business critical incident please call
